Visit Riviera Maya

The Riviera Maya is a tourist destination located in Mexico, which has become a favorite among tourists for several years. Internationalized due to hotel investment in the 90’s of the last century, the Riviera Maya was one of the best kept secrets of the Mexican Caribbean; both for foreigners and Mexicans themselves.

Visit Riviera Maya

This paradise on earth became a tourist attraction thanks to the well-known corridor from Cancun to Tulum, a movement that boosted tourism, allowing the discovery of the secrets that were kept in reserve in the area. With a story worth telling and that has been maintained, we invite you to know the wonders of the Riviera Maya.

How to get to the Riviera Maya

Being a very important tourist destination, getting to the Riviera Maya is not complicated at all; you can travel to Cancun International Airport, considered the most important in Quintana Roo and the busiest in Mexico, or to the International Airports of Cozumel and Chetumal.

How to get to the Riviera Maya by plane

Being so popular, there are many airlines that have direct flights to the Riviera Maya, both inside and outside Mexico. If you want to go to the Riviera Maya from Madrid you can do it for an approximate cost of 370 EUR; similarly, from other cities in Europe, you can travel to the Riviera Maya for similar costs.

Transportation within the Riviera Maya

In the Riviera Maya you will find an unimaginable amount of things to do and destinations to visit. If you arrive in Cancun City, you can rent a car for 10 USD per day, and tour the Riviera Maya without being tied to schedules; the cost of car rental varies depending on the city.
You can also travel by cab or ADO buses throughout the region.

To the Riviera Maya by Boat

Yacht and boat lovers can rent a boat in any of the ports of the Riviera Maya to travel along its coastline to any of its cities. These boats cost from 240 EUR to 2,200 EUR per day, depending on the type of boat you need to rent.
We recommend starting from Cancun with destination Tulum; this way you can have an exclusive view of the sea, enjoy the marine life, the sea breeze and sunbathe on deck.

Travel Tips to visit Riviera Maya

If you are going to visit this paradise on earth, you should know that there are endless activities to do in the Riviera Maya; every day is an opportunity to do new things and enjoy a new city. That’s why we’ll leave you some tips, so you can enjoy your trip better.

Economical transportation

If you are on a limited budget or just like to save a little during each trip, then we recommend you to use the colectivo transportation, an economical way to move along the Riviera Maya. The colectivos are widely used by tourists and locals in the region. You can go from Cancun to Playa del Carmen and Playa del Carmen to Akumal, or a little further to Tulum.

Dolphins in the Riviera Maya

Known for being extremely friendly mammals with humans, swimming with dolphins is known as one of the favorite activities to do in the Riviera Maya, and one of the best experiences you can have in life.

You can swim with dolphins in Puerto Aventura or Mahahual; it is an ideal activity for children and adults, which many consider a dream come true. Following the protocols and safety measures, you will be able to enjoy this adventure to the fullest.

Visit the Cenotes

You don’t have to be an expert to want to visit the best places in the Riviera Maya and immerse yourself in its crystalline waters. Cenotes are caves that, with their rock formations, have become natural pools over the years; they are very popular destinations for tourists and you can’t miss them for any reason.
Some of the most famous cenotes are Cenote Azul and Cenote de la Bruja.

Visiting the Archaeological Zones

Visiting the Riviera Maya you will find several Archaeological Zones, the most important being the Archaeological Zone of Tulum; sites where you can glimpse Mayan ruins.
In any of the cities that make up the Riviera Maya, you can find an archaeological zone nearby, where you will have the opportunity to learn a little history of one of the most important civilizations of antiquity.

Island Hopping

The Riviera Maya has wonderful paradisiacal islands, accompanied by dreamlike beaches, where the sand is white and the waters are turquoise. Some of the main islands of the Riviera Maya are Cozumel Island, Isla Mujeres and Holbox Island; ideal to visit with friends and enjoy the activities that each one has to offer.

Recommendations

Enjoying a unique destination, with your partner or family, is a once in a lifetime opportunity; you can visit the Riviera Maya many times and you will never cease to be surprised. It is for this reason that we will offer you some recommendations that we consider relevant, so you can enjoy your stay in this wonder of nature.

Lodging in the Riviera Maya

The Riviera Maya offers a variety of accommodations to suit all budgets; you will find urban, luxury, all-inclusive, cabins and inns. It is common that the most sought after hotels by tourists are located in the Cancun Hotel Zone, Tulum Hotel Zone or Playacar Hotel Zone, in Playa del Carmen, which are the busiest cities.

Gastronomy of the Riviera Maya

If you are looking for something exclusive then we recommend the restaurants in Cancun’s Hotel Zone, which are usually places with delicious food, with a unique atmosphere. If you are on a tighter budget, walking along Quinta Avenida in Playa del Carmen will be the best option, as it has good restaurants and affordable costs.

Shuttle

Since the Riviera Maya is about 300 kilometers long, a private transfer service is an excellent option to get to your hotel from the Cancun airport.

Best time to visit

The climate of the area is ideal at any time of the year, although there are months where the rains are more constant; it is not enough reason not to travel whenever you want. Similarly, if you are looking to save money during your vacations, we recommend traveling during the low season, which includes the months of July, August, September and October.

Cancellation Policy

All transfers to/from airport and activities must be reconfirmed 48 hours prior to service.

We take our responsibility, regarding the smooth operation of arrivals and departures for your guests, very serious; therefore, we require all your flight arrival/departure information a minimum of 48 hours prior to your arrival.

Cancellations can be made by e-mail or WhatsApp, 48 hrs Before the service date.

Changes made with less than 24 hours’ notice will be assessed a 50% cancellation fee.

Changes made with less than 12 hours’ notice will be assessed a 100% cancellation fee.

You must speak personally to our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.

We will provide you with a cancellation number. Please write it down and keep it until you receive your refund.

Caribe Shuttle Cancun will refund, within 7 business days of such written notice all deposits for its services made. Minus actual expenses like PayPal Commission or or withholdings incurred by Caribe Shuttle Cancun.

Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued by email.

We track all incoming flights. However, any flight changes must be reported to our customer service office immediately.

Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued by email.

We track all incoming flights. However, any changes to the flight must be reported to our customer service office immediately.

It is your responsibility to review your confirmation voucher details. Please read your vouchers carefully.

In the event of situations in Mexico, including but not limited to acts of God, acts of government, civil disorder, war, epidemics, strikes or any other similar situation that may be deemed as unsafe or unfit by CLIENT, neither Caribe Shuttle Cancun nor any of its suppliers will be held responsible.

Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.

Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.

Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.

Pick Up time

Your driver will go to the motor-lobby of the hotel, condominium or AriBnB where you are staying. He will ask for you, so we ask you to be there at the scheduled time. Your driver can only wait a maximum of 10 minutes after the scheduled time.

It would help us a lot if you provide us with your room number one day before your departure

Payment methods

We think about the client and his needs, that is why we offer two payment methods; One is online through PayPal and the other is in cash at the time of arrival:

Online (PayPal): When you make your reservation, after having captured your flight data and your personal information, the booking engine will redirect you to a page where you will try to see a summary of your reservation and two buttons which you They will offer the option to Pay with PayPal or upon arrival, click on “PayPal” and the booking engine will automatically redirect you to PayPal linked to your reservation and the total cost.
Once you make the payment, PayPal takes approximately up to 3 minutes to reflect the payment.
If you already made your reservation or a friend or relative booked it for you, in the email registered at the time of generating the reservation, an email with your reservation number and a link to view your reservation in our engine was automatically sent to you of reservations on our page, there you will find information about your “Balance pending”, if you have a balance pending, just next to it, you will see a button, in which you will be sent to PayPal by clicking on it.

Upon arrival (Cash or Credit or Debit cards): If for any reason you are not sure of our services, do not worry! you can pay your driver at the moment of your arrival just upon receiving your service, if you have booked round trip, you must pay both services at the time of your arrival.

How to find us?

Welcome to Cancun!

We know that first impressions are lasting, so for us it is very important to offer you a warm genuine service from the moment you arrive to the destination and throughout your stay.

Finding us is very easy, we are just outside each terminal.

• Our staff are located OUTSIDE the airport building, they will have a banner with Caribe Suttle sign and your name.
• Upon arrival, you will have to clear Immigration where you will be asked for the forms distributed on board the plane properly filled out and proof of citizenship (valid passport).  After clearing Immigration, you must advance to the designated carrousel to retrieve your luggage; carts are available at no extra cost.  Once this is done; you will have to clear Customs by pushing the button, if the red light turns on (which occurs randomly) your luggage will be inspected. 
• Once you have gone through customs, continue through the corridor where you will find several tourist information modules. Do not stop, don´t accept discounts or promotions from the people inside the terminal, they are time share promoters. At the end of this hallway cross the last glass door to get to the exit of the airport building, where the Caribe Shuttle Staff will be waiting for you.
• Please do not walk out the door of “family and friends”

If you arrive at terminal 2 of the Cancun International Airport, your assigned driver will be waiting for you in front of the “Welcome bar”

If your flight arrives at terminal number 3, your driver will be waiting for you in front of the “Margarita Ville” bar outside Terminal 3

When your flight arrives at terminal 4, your driver will be waiting for you in front of the “Welcome Bar”, keep in mind that this terminal is long, so you will have to avoid all the taxi promoters

If you have any question or need assistance during your trip, please feel free to contact us:

Caribe Shuttle Cancun:  Tel. 52 (998) 430 6382

WhatsApp: https://wa.me/529984306382

reservation@caribeshuttlecancun.com